Director of Operations

Position Title: Director of Operations

Location: Sulam located at Berman Hebrew Academy, Rockville, MD

Position Type: Full-Time, In-Person

Hours: Monday–Thursday, 8:15 AM – 4:30 PM

Fridays:

  • Winter Hours: 8:15 AM – 2:00 PM

  • Fall & Spring Hours: 8:15 AM – 3:30 PM
    Includes early dismissal for Jewish holidays and paid time off.

Reports to: Executive Director

Position Overview

Sulam is seeking a highly organized and proactive Director of Operations to oversee and manage the administrative, operational, and logistical functions of the organization. This individual plays a vital role in ensuring that Sulam’s internal systems run smoothly, efficiently, and in alignment with our mission. The Director of Operations is a key partner to the Executive Director and leadership team, supporting human resources, finance, admissions, communications, event planning, and infrastructure management.

Core Responsibilities1. Leadership & Executive Support

  • Serve as a support and partner to the Executive Director, administrative staff and Educational Directors

  • Attend and contribute to administrative team meetings

  • Manage the Executive Director’s calendar and scheduling

  • Interface with Berman’s operations team

2. Human Resources

  • Maintain complete and current employee records

  • Track faculty sick and personal leave

  • Maintain up-to-date staff rosters

  • Collaborate with the Executive Director to compile and disseminate the Faculty Handbook

  • Manage board compliance by distributing annual documents (July–September)

    3. Finance & Accounting

  • Oversee billing, invoicing, and payroll processes

  • Manage banking, deposits, and check signing

  • Monitor account balances and coordinate transfers (e.g., payroll)

    4. Admissions & Student Records

  • Distribute and collect enrollment paperwork

  • Liaise with Berman Admissions 

  • Manage recruitment communications and packets

  • Maintain and update student records; generate and manage rosters

  • Track attendance and coordinate report card processes

  • Schedule FEP meetings and manage document distribution to families

    5. Communications & Public Relations

  • Disseminate organizational calendars and mailings

  • Serve as the first point of contact for families and external stakeholders

  • Coordinate health-related communications with the school nurse 

  • Monitor community listservs and coordinate communications with shuls

  • Draft and distribute letters and materials for community relations

  • Liaise with printers, mail houses, and copy center

  • Ensure all FEP templates and documents maintain a consistent and professional format

    6. Event Planning & Coordination

  • Support logistics for workshops, meetings, and events

  • Coordinate spaces, refreshments, and setup (in person or via Zoom)

  • Send out calendar invites and prepare materials (e.g., board books)

  • Assist with digital platform management for events

    7. Technology & Infrastructure Liaison

  • Act as primary liaison for IT, maintenance, and educational technology systems

  • Support troubleshooting and communication with Berman’s tech teams

    8. Procurement & Supplies

  • Manage procurement of educational and office supplies for staff and classrooms

    9. Development & Fundraising

  • Collaborate with the Executive Director and Director of Development on fundraising efforts

  • Process donations and manage related correspondence and mailings

    10. Clerical & General Administrative Support

  • Provide general support across departments

  • Copy, prepare, and manage materials as needed

    11. Digital Overhaul

  • Lead and support ongoing efforts to modernize and streamline digital systems and processes

Additional Responsibilities (Based on Qualifications)

  • Blackbaud Oversight: Manage all aspects of Blackbaud, including enrollment, class creation, transcript resolution, teacher support, and coordination with the Berman Blackbaud team

  • FEPs & Report Cards: Review and edit FEPs, manage digital filing, and support report card processing

  • Educational Documentation: Ensure student educational records are up to date and well organized

  • Admissions Support: Gather admissions data, manage paperwork, and support the admissions process as needed

Salary & Benefits

Annual Salary: $60K - $70k based on experience and responsibilities 

Sulam offers a warm, mission-driven work environment and a collaborative team culture. Benefits include:

  • Paid time off

  • Early dismissal on Fridays (2:00 PM in winter, 3:30 PM in fall/spring)

  • Time off for Jewish holidays

  • Professional development opportunities

To Apply

Interested candidates should submit a resume and cover letter to lheller@sulam.org